Frequently Asked Questions
Where is the pickup address?
We are located at 68 Valencia Creek Road Boisdale,
We are located 200 metres past the Boisdale-Briagolong cross roads intersection, first driveway on the right. please see our google map at the bottom of the page.
Please note that Google maps and GPS devices don’t pick up the farms address please follow the directions.
What are the pickup times?
Pickups can be made from 3:00pm – 5:00pm on Wednesdays and Fridays and between 9 and 12 Saturday mornings.
What days are deliveries?
We no longer offer a delivery option for the boxes.
How can I pay?
Payment options are: Credit card, direct deposit or cash.
– When you order online you can choose to pay by credit card or receive directions to pay via bank transfer or if you’re going to be home you can choose cash on delivery.
Cutoff times for orders?
When you are ordering your box your order needs to be placed before 7pm the night before you would like it.
eg. if you want Wednesday you will need to submit your order by 7pm Tuesday night.
The only exception is Saturday pick-ups which need to be ordered by 7pm Thursday night.
Can I swap items in the boxes?
If you pickup your box, you may be able to swap items or add items to your box.
Can I organise weekly boxes?
At this time, you will need to place a new order each week. Monthly orders are coming soon and we’ll let you know when they are available.
Are the boxes Organic?
Our boxes are not Organic.
Do the boxes change with what’s in season?
Absolutely. We pride ourselves in filling the boxes with the very best fruit and vegetables in season. Our priority is locally grown produce, then produce sourced from our like minded suppliers and then top up through the Melbourne markets for things like tropical fruits etc.